Kuvare is a growth-oriented insurance platform that delivers diversified annuities, life insurance, and supplemental products to the middle-income and mass-affluent consumer segments through its acquisition-led growth strategy. Kuvare provides proven capabilities, strategic support, substantial resources, and patient capital to help insurance companies pursue and achieve sustainable growth opportunities. With its patient capital, Kuvare targets differentiated annuity and life insurance companies to bring into its family of brands.
Summary/Objective
The role of the Technical Analyst is to serve as a liaison between the IT department and other areas of the business, as well as provide support for IT functions. This includes working with members of IT to translate business functional requirements into usable technical business requirements / user stories for projects in support of core organization objectives. In addition, this individual will apply analytical and problem-solving skills to help identify, communicate, and resolve systems issues to maximize the benefit of IT systems investment.
Duties and Responsibilities
Duties and responsibilities include, but are not limited to:
- Translate business functional requirements into usable technical business requirements / user stories for projects in support of core organization functions for new applications and enhancements to existing applications.
- Meet with decision makers, systems owners, members of IT, and end users to define technical business requirements and systems goals. Identify and resolve business systems issues.
- Ensure compatibility and interoperability of applications.
- Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Conduct research on hardware and software products to justify recommendations and to support purchasing efforts.
- Create systems models, specifications, diagrams, and charts to provide direction to system programmers.
- Assist in testing for modified and new systems.
- Coach, mentor, and motivate team members and contractors, and influence them to take positive action and accountability for their assigned work.
- Develop business relationships vital to the success of the project.
- Collaborate with project managers, business analysts, project business owners, SMEs, IT Development, QA, and vendors to determine project scope and define technical project requirements.
- Recreate issues and document requirements for applications.
- Facilitate meetings focused on technical requirements gathering, requirements walkthrough, test results and defect resolution.
- Research, review, and analyze the different ways to meet the needs of the business within individual projects
- Effectively communicate insights and plans to cross-functional team members and management.
- Create documentation and training materials, provide systems training to internal and external customers.
- Acquire and maintain in-depth knowledge (SME) of assigned products / software applications.
- Perform configuration, programming, and production support for assigned products / software applications.
- Research and implement automation of business processes.
Upon request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
Experience
- Bachelor’s degree in data science, computer science, information systems, computer engineering or an equivalent combination of education and experience.
- Five or more (5+ years) of Analyst experience.
- Excellent written and oral communication skills.
- Excellent listening and interpersonal skills.
- Experience working in a team-oriented, collaborative environment.
- Experience with Waterfall and Agile development methodology and concepts.
- Experience in overseeing the design, development, and / or implementation of software and hardware solutions, systems, or products.
- Experience working in a team-oriented, collaborative environment.
- Strong familiarity with applicable data privacy practices, regulations, and laws.
Skills/Competencies
- Ability to conduct research into systems issues.
- Ability to communicate ideas in both technical and user-friendly language.
- Analytical and creative problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Strong customer service orientation.
Physical Demands
- Normal office working environment.
- Occasional evening and weekend hours to meet deadlines
- Ability to sit for extended periods of time
- Ability to type / perform data entry
- Ability to read from a computer screen and paper reports
- Express ideas and otherwise communicate with the spoken word
- Limited travel (5-10%) may be required
Kuvare company is an equal opportunity employer that makes hiring decisions based on merit, qualifications, and the business need. We are dedicated to a policy of nondiscrimination in employment on any basis including age, sex, color, race, creed, national origin, religious persuasion, marital status, political belief, or disability that does not prohibit performance of essential job functions. We encourage all qualified candidates to apply.